Exium Connectwise Manage API integration helps partners to integrate Connectwise Manage platform with Exium, so that they can create and manage Exium workspaces for companies, track security incidents of different companies and take actions accordingly. Unique features of this integration are

• Simple steps to integrate Connectwise Manage API with Exium
• Single click creation of Exium workspace for selective companies from Manage API
• Centralised configuration of different security incident alerts for all companies
• Manage the security incident alerts of different companies in the form of tickets
• Automated actions on user device based on resolution notes on manage tickets

Testing

This note explains how to configure ConnectWise PSA (Professional Service Automation) Manage application settings and Exium Partner Portal settings so that ConnectWise service tickets can be created automatically, based on events that are monitored through the Exium Service.

Following steps elaborate Connectwise Manage API Integration with Exium

1. Login to Exium Partner Portal

2. Exium Partner Portal Features

3. ConnectWise Manage API Keys Generation and Configuration

4. Companies (End Clients) List, Create Exium Workspace for company

5. Company (End Client) Dashboard

6. Company (End Client) User Malicious Content Access Blocked

7. Company (End Client) User Phishing Mail Blocked

8. Company (End Client) User Isolation action from Manage Ticket

If you have any issue during integration, contact us at support@exium.net or raise a ticket on https://exium.net/help-center/

If you would like to see how Exium can help defend your organisation, contact us at hello@exium.net