Introduction

This document provides you with the step-by-step procedure of how to use the Exium Client for MacOS.

Setup

Pre-Requisites

Installation

Double click on the “Exium Installer” icon to start installation. It will open the installation window and take you to the  the terms and condition screen.

Uninstall

• Visit the “Applications” folder from “Finder”.
• Locate “Exium” app.
• Right click on it and select “Move to Bin”.

Activation

To use the app you will need to activate using the process selected by the admin of your workspace. Here are some of the ways in which you can activate the app to use our service.

EMAIL ACTIVATION

To use our service your email should be verified. Here are the instructions to activate the app using your email registered with us.

Workspace

Provide the workspace detail provided by your System Administrator for Exium SASE in the workspace textbox in the Email Activation Screen. Once done click on continue button.

Username

Enter the username detail provided by your System Administrator for Exium SASE in the workspace textbox in the Email Activation Screen. Once done click on Next button.

Email Verification

When you click on the next button, an email will be sent to your inbox with a confirmation link. Once you click on the confirmation link the app will be activated and you will be taken to the “Home Screen”

Home Screen

Once you’re are successfully completed your email activation, you will be taken to the app’s Home screen.

Here are some of the features available on the Home Screen.

Connect Button

To get started with the app you can just go ahead and click on the button at the center of the screen. Initially it will be in the OFF state.

Using our Smart Location algorithm, the app will select the best possible server for you and connect to it.

Select a Server

When you click on the Server drop down you will be able to see the above popup. In this popup you will be able to select the server of your choice.

You can also search for the server. It is a very helpful feature as the server list will keep on increasing as we keep on adding new servers across the world.

Map

Exium service app shows you the location of the server you have selected on the map.

The location is shown using a marker.

Duration

Duration shows you for how much time you are connected. When you are not connected then it shows you the duration for how much time you were connected in your recent disconnected session.

Latency

Whenever you tap to toggle to latency option the app will show you the latency of the server you are connected to. When you are not connected then it will show you the current latency of your internet.

Menu

The app has drawer menu in which you get some extra features. These has list of option which can be useful for you.

Logout

You can use this option to logout.

Settings

You can change some of the settings of the app using this option.

Version

You can see the version information and the release notes.

Terms

You can click on this link to check out the Terms and Conditions for using our app.

Privacy

This option will take you to the page which shows our privacy policy.

Company

Using this option, you can know more about Exium as a company.

Email Us

If ever you want to contact us for feedback or any support, you can click on this option in the app left drawer menu. It will open your system’s email client pre-populated with our support emails.

You can also drop us an email to support@exium.net.

Support Ticket

You can raise a support ticket, by clicking on the “Support Ticket” option in the left drawer menu inside the app.

You can also visit the support link below: https://exium.net/help-center/